Customer Support

Bank Holidays

NatPay will be closed on the following dates due to the closing of the Federal Reserve Banking System.

Payroll transmissions will be accepted on these dates, but will not be processed until the following business day.

Your pay dates cannot fall on any of those listed below. You will need to transmit your payroll at least a day early in order to avoid a late pay date.

Holiday   2024 2025 2026
New Year's Day   Jan 1 Jan 1 Jan 1
Martin Luther King Jr. Day   Jan 15 Jan 20*** Jan 19
Presidents' Day   Feb 19 Feb 17 Feb 16
Memorial Day   May 27 May 26 May 25
Juneteenth National Independence Day   Jun 19 Jun 19 Jun 19
Independence Day   Jul 4 Jul 4 Jul 4*
Labor Day   Sep 2 Sep 1 Sep 7
Columbus Day   Oct 14 Oct 13 Oct 12
Veterans Day   Nov 11 Nov 11 Nov 11
Thanksgiving Day   Nov 28 Nov 27 Nov 26
Christmas Day   Dec 25 Dec 25 Dec 25

*Holiday falls on a Saturday. For holidays falling on Saturday, the Federal Reserve and  NatPay will be open the preceding Friday.

**Holiday falls on a Sunday. For holidays falling on Sunday, the Federal Reserve and NatPay will be closed the following Monday.

*** On January 20, 2025, the Federal Reserve Banks are closed in observance of the Birthday of Martin Luther King, Jr.


ACH Leader

In business since 1991, NatPay remains a top leader in ACH & Document Distribution Solutions processing $145+ billion annually for 272,000+ ACH clients nationwide.

Insured & Audited

NatPay is insured through three major insurance carriers, and uses a third-party accounting firm to perform annual audits of its records.


NatPay is  HIPAA compliant, and a SSAE 18 (SOC 1) Type 2 examined organization for both ACH and Document Distribution Solutions.